Effective Date: 03 October 2023

1. Acceptance of Terms

By accessing or using the Magnatech website and its services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. Use of the Website

2.1. Eligibility

You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you meet this age requirement.

2.2. Account Registration

To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and agree to notify us of any unauthorized use.

3. Product and Service Information

3.1. Product Descriptions

We strive to provide accurate and up-to-date information about our products and services. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, or availability.

3.2. Pricing

Product prices are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

4. Ordering and Payments

4.1. Order Acceptance

Your order is an offer to purchase our products or services. We may accept or decline your order at our discretion.

4.2. Payment

You agree to pay for all products and services you order through our website. Payment is processed through secure payment gateways, and your payment information is handled in accordance with our Privacy Policy.

5. Shipping and Returns

Our shipping and return policies are outlined in our separate Shipping and Returns Policy, which is incorporated by reference into these Terms and Conditions.

6. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.

7. Disclaimers and Limitation of Liability

We make no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of the content on our website. We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or services.

8. Termination

We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any reason.

9. Governing Law

These Terms and Conditions are governed by the laws of South Africa, without regard to conflicts of law principles.

10. Changes to Terms and Conditions

We may revise and update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

admin@lanfordhost.co.za

Effective Date: 03 October 2023

1. Returns and Refunds

At Magnatech, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we are here to help with our Refund/Return Policy.

2. Eligibility

To be eligible for a return and refund, please keep the following in mind:

• You must initiate the return process within 15 days from the date of delivery.

• The item must be in its original condition, unused, and in its original packaging.

• Certain items, such as over stretched elastic , are not eligible for returns or refunds unless they are defective or damaged.

3. Return Process

To initiate a return, please follow these steps:

• Contact our customer support team at lee@lanford.co.za.

• Pack the item securely in its original packaging along with a copy of the packing slip or order confirmation.

• Ship the item to the address provided by our customer support team.

4. Inspection and Approval

Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria. If the item is approved for a return:

• We will process a refund to the original payment method used for the purchase, excluding any shipping costs, within 30 business days.

• You will receive an email notification confirming the refund.

5. Exchanges

If you received a defective or damaged item, we will gladly exchange it for a new one. Please contact our customer support team to arrange for an exchange.

6. Non-Refundable Items

Certain items are non-refundable, except in cases of damage or defect. These items include Magnatech Panther.

7. Shipping Costs

Shipping costs are non-refundable unless the return is due to a mistake on our part or if the item is defective or damaged.

8. Contact Us

If you have any questions or need further assistance regarding our refund/return policy, please contact us at:

admin@lanfordhost.co.za

Effective Date: 03 October 2023

1. Introduction

At Magnatech, we are committed to safeguarding the privacy and security of our customers’ personal information. This Customer Data Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website and using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information: This includes your name, email address, phone number, shipping address, and payment information.

• Usage Information: We collect data related to your interactions with our website, such as your IP address, browser type, device information, and page views.

3. How We Use Your Information

We use your information for the following purposes:

• Processing Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.

• Customer Support: We may use your contact information to provide customer support and respond to your inquiries.

• Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, and updates about our products and services.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and shipping companies.

• Legal Requirements: We may disclose your information in response to legal requirements, such as court orders or law enforcement requests.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to inaccurate or incomplete personal information.

• Deletion: You can request the deletion of your personal information under certain circumstances.

7. Consent and Changes

By using our website and services, you consent to the terms of this Customer Data Privacy Policy. We may update this policy from time to time, and any changes will be posted on our website.

8. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please contact us at:

admin@lanfordhost.co.za

Effective Date: 03 October 2023

1. Introduction

At Magnatech, we are committed to maintaining the security and confidentiality of our customers’ data and our business assets. This Security Policy outlines the principles and practices we follow to protect against security threats and risks.

2. Information Security

2.1. Data Classification

We classify data into categories (e.g., sensitive, confidential, public) based on its importance and sensitivity. Each category has corresponding security measures and access controls.

2.2. Data Protection

We implement appropriate safeguards to protect data, including encryption, access controls, and regular data backups.

2.3. Access Control

Access to sensitive systems and data is restricted based on job roles and responsibilities. Access privileges are reviewed regularly and revoked when no longer needed.

2.4. Password Security

Employees and authorized users must follow password guidelines, including strong, unique passwords, regular password changes, and not sharing passwords.

2.5. Secure Communication

We use secure communication channels, such as encryption and secure protocols, to protect data in transit.

3. Physical Security

3.1. Facility Access

Physical access to our facilities is restricted and monitored. Only authorized personnel are granted access.

3.2. Equipment Security

We implement measures to protect physical equipment, including servers, computers, and storage devices, from theft or damage.

4. Security Awareness and Training

We provide ongoing security awareness training to employees to educate them about security threats, best practices, and their roles in maintaining security.

5. Incident Response

We have an incident response plan in place to address security incidents promptly. This includes reporting, investigation, and mitigation of security breaches.

6. Vendor Security

We assess the security practices of third-party vendors and partners who have access to our systems or data.

7. Compliance with Laws and Regulations

We comply with all applicable security laws and regulations, including data protection and privacy laws.

8. Security Policy Review and Updates

This security policy will be reviewed and updated as necessary to adapt to changing security threats and technologies.

9. Reporting Security Concerns

All employees and stakeholders are encouraged to report security concerns or potential vulnerabilities to the designated security contact.

10. Consequences of Non-Compliance

Failure to comply with this security policy may result in disciplinary actions, including termination of employment or legal actions.

11. Contact Information

If you have any questions or concerns regarding our security policy, please contact us at:

admin@lanfordhost.co.za